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Junior System Administrator

RELI Group is adding a Junior System Administrator to join our IT team.  This position is onsite at our Headquarters in Catonsville, MD. 

Responsibilities

The Junior System Administrator will be responsible for maintaining the company’s computer systems, managing laptop configurations, maintaining a Standard system image, and installing and upgrading those systems. Additional responsibilities include asset management, deploying, shipping, and receiving equipment, ensuring employee system back-ups, restore data and secure data loss, degaussing hard drives, and overall internal customer support of computer systems. 

Requirements

  • Three to five years of experience supporting end users providing technical assistance and resolving technical issues for all Microsoft operating systems.
  • Knowledge of Microsoft Windows operating systems, a plus is to have MS Office 365 experience.
  • Experience in SharePoint document management and collaboration tool.
  • Experience using and deploying Cloud based tools.
  • Experience in deploying Anti-virus software.
  • Experience in inventory tracking and management.
  • Requires customer service experience, speaking and guiding solutioning to corporate employees.
  • Requires the ability to solve complex problems, by researching information and applying knowledge.
  • Experience in diagnosing complex technical issues
  • Experience in troubleshooting network, server, and operating system issues
  • Requires superior customer service skills
  • Physical ability to lift 25 pounds.
  • Ability to work 1st shift 8:30-5:30, with occasional after-hours work.
  • Must have knowledge of the TCP/IP stack, and understand IP version 4 and 6 protocols.
  • Must have computer networking troubleshooting experience.

Educational experience

  • College degree in Computer Science, Systems science, math and computer engineering, or related experience required
  • A+ Certification is desired

 

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